TMA Co., Ltd. was established in 1989 by founder Shingo Hayama as an agent for the L'Oreal Group, a leader in the global cosmetics industry, in the Japanese duty-free market. We started by selling perfumes in a small showcase. Thanks to the partnership and support of our business partners and the L'Oreal Group over the past 30 years, we have been able to grow to over 100 counters for group brands in major international airports and downtown duty-free stores.

Since our founding, we have always prioritized providing services and added value to travelers—both individual customers and our business partners—in every aspect of our work. Putting customers first means putting employees first. We firmly believe that the happiness of our employees leads to the happiness of our customers. Our diverse team embodies six core attitudes as our motto: 'honesty and integrity,' 'always positive,' 'questioning fixed and existing ideas to seek the optimum solutions,' 'always enjoying what we do,' 'maintaining a healthy competitive spirit,' and 'having empathy.' With mutual trust, we continuously strive every day to enrich the journeys of our customers and business partners. Although the world can be chaotic, each employee thinks and acts to do their best in the present, flexibly embracing the new normal while experimenting and iterating toward building the 'New Best' (Future Practice).

Now that more than 30 years have passed since our founding, consumer trends and the environment surrounding the industry are changing daily. As an expert in duty-free cosmetics, we are not only creating value in the duty-free market, but also considering new ways to contribute to the diversifying market, and have begun supporting domestic and international companies to enter the Japanese (travel) retail market.
In our foreign-affiliated business support, we incorporate a global-to-local approach (Glocal), and in our advisory services, a local-to-global approach (Lobal), contributing to the travel retail industry and society while achieving growth as a company. Our journey to "enrich the journey of each person" has just begun, but we sincerely would like to ask for your continued patronage and support in the future.